intouch store

To the Cfx.re and Discord accounts you log in with at checkout. Use the ones you play on: the purchase can't be transferred later to another account, so you also can't buy a package for a friend.

A package usually arrives within about 5 minutes. If you don't see it:

- Tickets, Intoucher and WL priority: check that you have the role on Discord. If you do, type a dot in any text channel and rejoin.

- Phone number and plate: check that you're playing on the Cfx.re account used for the purchase.

If there's still nothing after 2 hours, open a ticket on Discord.

Each lasts 30 days. In the queue, priority goes to Intoucher, then Ticket III, II and I. Intoucher adds a role and supporter channels. Guaranteed Entry skips the queue entirely, but it's only available to 10 people.

On the Tebex payment history page. There you'll find all your purchases and active subscriptions. After cancelling, the package stays active until the end of the paid period.

No. Packages are activated right away, and by paying you waive your right to withdraw from the purchase. There's also no refund if you're banned from the server or your whitelist application is rejected.